Halloween Range
Life In Pink
Noir & Pink Ribbons Cake
Oozing Cakes
Custom Cake
Custom Cupcakes
My Favourite Tim Tam
Cake in a Can
Oh My Cake
Ferrero Cake
My Favourite Cupcakes (12X)
Mini Pull Me Up Cakes
Deluxe Cupcake Box (12x)
This week's Cupcake box (12X)
White & Black Ribbons Cake
Wonka Cake
DIY Plain Cake
Boy Or Girl Ooze Cupcakes
Gender Reveal Cake
Light Pink & Pink Vintage Custom Cake
Retro Pink Vintage Cake
Custom Cake
Oh My Cake
Vintage Custom Cakes
DIY Cake
All Cakes
Custom
Kids Cake
Gender Reveal
Wonka Limited Edition
Birthday
Corporate
Vanilla Flavour
Chocolate Flavour
Anniversary
Graduation
Celebration
Pull Me Up Cakes
Fruity Smiles Cakes
All Cupcakes
Kids Cupcakes
Gender Reveal
GF Cupcakes
Great cake! Super easy to order, really yummy and affordable - this cake was for a joint birthday
Shipping Policy
Delivery Areas
My Favourite Baker delivers to most suburbs within the Gold Coast and Tweed Heads.
You can check if you're in our delivery zone by entering your postcode in the banner on our website.
Please note, however, that some suburbs are excluded even if the postcode falls within the zone—see the excluded suburbs listed below.
If you're unsure, feel free to contact us directly to confirm.
Delivery Fees
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Flat Rate Delivery: $10 for some Gold Coast suburbs
- $12 Delivery Fee Applies To: Postcodes 4211, 4212, 4215, 4216, 4217
- $15 Delivery Fee Applies To Postcodes 4209, 4210, 4218, 4219, 4220, 4222, 4226, 4227,
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$20 Delivery Fee Applies To: Postcodes 4208, 4213, 4221, 4223, 4224, 4228
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$25 Delivery Fee Applies To: Postcodes 4207, 4225
- $30 Delivery Fee Applies To: Postcodes 2485, 2486
These fees are in addition to your product cost and are automatically applied at checkout.
Delivery Times
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Weekdays: Monday to Friday between 12:00 PM and 4:00 PM
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Weekends: Saturday and Sunday between 9:00 AM and 12:00 PM
We follow fixed delivery routes to ensure timely deliveries. Unfortunately, specific delivery times or prioritisation requests are not possible.
No refunds will be made if your order is delivered outside of these delivery times as they are simply a guide.
Holiday Delivery Hours
For major dates like Easter, Mother’s Day, Father’s Day, Valentine’s Day, Eid Day, Christmas Eve..
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Deliveries will occur between 8:00 AM and 2:00 PM
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If the event falls on a weekday: Deliveries will be made between 9:00 AM and 5:00 PM
Tracking and Driver Communication
Once your order is on its way, you’ll receive a text message (Australian mobile number only) with a tracking link. The tracking link is also sent to the provided email address.
Delivery Delays
Occasional delays due to traffic or roadworks may occur. While we cannot take responsibility for these events, we assure you we’ll do our best to deliver your order on time and in perfect condition.
Delivery Address Requirements
A valid physical address must be provided.
Playgrounds, car parks, or general meeting points will not be accepted.
Your delivery address must include:
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Street name and number
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Unit/apartment number (if applicable)
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Building or hotel name (if applicable)
If the address is incorrect or incomplete, our team will attempt to contact you. If we do not hear back in time, your order will be converted to click & collect from our Cake Factory at:
4/1 Inventory Court, Arundel
No cancellations or refunds will be accepted in this case.
Failed Delivery Attempts
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If no one is home, your driver will call you. You may then advise where to leave the item (e.g., at the door or with a neighbour).
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If the address is incorrect, the order will be returned to our Cake Factory. A new delivery fee will apply for redelivery the next day (if applicable)
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If there’s no response after two call attempts, or the phone number is invalid, the cake will be returned and a redelivery fee will apply.
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If the second delivery is also unsuccessful, you will need to pay the cost to remake the product, plus the redelivery fee.
Suburbs outside of our delivery zone
We do not deliver to the following suburbs:
Postcode 4207
Logan Village, QLD
Yarrabilba, QLD
Cedar Creek, QLD
Buccan, QLD
Kairabah, QLD
Postcode 4210
Guanaba, QLD
Postcode 4211
Beechmont, QLD
Lower Beechmont, QLD
Binna Burra, QLD
Advancetown, QLD
Natural Bridge, QLD
Southern Lamington, QLD
Clagiraba, QLD
Numinbah Valley, QLD
Mount Nathan, QLD
Postcode 4213
Austinville, QLD
Springbrook, QLD
Postcode 4216
South Stradbroke, QLD
Postcode 4223
Currumbin Valley, QLD
Postcode 4228
Tallebudgera Valley, QLD
Postcode 2486
Bilambil, NSW
Bilambil Heights, NSW
Bungalora, NSW
Carool, NSW
Cobaki, NSW
Cobaki Lakes, NSW
Duroby, NSW
Glengarrie, NSW
Piggabeen, NSW
Terranora, NSW
Upper Duroby, NSW
If an order is placed for delivery to any of the suburbs listed above, our team will contact you via email to offer an alternative option—either to update the delivery address or to change the order to click and collect from our Cake Factory.
NSW Time Difference (Daylight Saving)
Between October and April, New South Wales is 1 hour ahead of Queensland.
Our delivery system does not automatically adjust for this time difference. It is the customer’s responsibility to account for this when scheduling delivery.
My Favourite Baker is not responsible for early or late deliveries caused by this time difference. We appreciate your understanding.
Delivery Policy for Properties with Dogs
To ensure the safety of our delivery team, we have introduced a new policy regarding deliveries to properties with dogs.
- Our drivers will not enter any property where a dog is present, even if the dog is inside.
- If a dog is on the property, the order will be left at the front gate or door, the recipient must come outside to collect their order.
- If no one is home and you request the order to be left unattended, we will need to confirm if there are any dogs on the property.
- If YES → The order will not be delivered and must be rescheduled or collected.
- If NO → The order can be left as instructed.
This policy is in place to protect our drivers while ensuring your order still arrives safely. We appreciate your understanding and cooperation.
Extreme Weather Delivery Policy
At My Favourite Baker, the safety of our delivery drivers is our top priority. In the event of extreme weather conditions—including but not limited to severe rain, strong winds, or cyclonic activity—we reserve the right to postpone all deliveries to ensure the well-being of our team and the safe transport of your orders.
Should extreme weather impact our ability to deliver on your scheduled date, we will reschedule your delivery to either the day before or the day after the event, depending on weather conditions and availability. Affected customers will be notified as soon as possible.
We appreciate your understanding and patience as we prioritise safety while ensuring your order arrives in perfect condition.
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Perishable Items: The mailrooms at Bond University and Griffith University do not accept perishable items.
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Recipient Availability: It is the responsibility of the recipient to ensure that they or an authorised person is available to accept deliveries.
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Contact Information: An Australian phone number for the recipient must be provided to receive tracking information. This is mandatory to facilitate the delivery process and ensure successful receipt of items.
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Accurate Details: All delivery details provided must be accurate and complete. Failure to provide correct and sufficient information may result in unsuccessful delivery attempts. My Favourite Baker will not be responsible for deliveries that cannot be completed due to incorrect or insufficient details.
By adhering to this policy, we aim to ensure a smooth and efficient delivery process for all items received at Bond University and Griffith University.
Click and Collect Policy:
This policy outlines the guidelines and procedures for the Click and Collect service provided by My Favourite Baker. Click and Collect allows customers to place orders online and collect their purchases in person at 4/1 Inventory court, Arundel, QLD during specific hours.
- Click and Collect Availability
2.1 Days and Hours
2.1.1 Monday to Friday: Click and Collect service is available from 11:00 am to 3:00 pm.
2.1.2 Weekends: Click and Collect service is available from 9:00 am to 11:30 am.
2.2 Exceptions
My Favourite Baker reserves the right to modify or suspend the Click and Collect service hours on specific dates or due to exceptional circumstances such as holidays, unforeseen events, or any other operational considerations. Any changes to the service availability will be communicated to customers in advance through appropriate channels.
- Placing Orders
3.1 Order Placement
Customers can place orders for Click and Collect through the My Favourite Baker website by selecting Click and Collect before the checkout page.
3.2 Order Confirmation
Upon successful order placement, customers will receive an order confirmation via email.
- Collection Process:
4.1 Identification and Verification
Customers must provide a valid proof of purchase or order confirmation, either in print or digital format, along with a valid photo identification document matching the order details. This step ensures the correct distribution of orders and prevents unauthorised pickups.
4.2 Authorised Proxy
Customers who are unable to collect their orders personally may authorise a third party to pick up the order on their behalf. The authorised proxy must provide the order confirmation, a photocopy or digital copy of the customer's identification document, and their own photo identification document.
- Client Responsibility and Pick-up Time
My Favourite Baker will not be held responsible if the client fails to show up during the designated pick-up time. It is the client's responsibility to ensure they arrive within the specified time frame. Click and Collect service is available only during the opening hours of My Favourite Baker.
- Click and Collect Order Disposal Policy
At My Favourite Baker, we prioritise freshness and efficiency in our Click and Collect service.
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Confirmation and Collection Date: Orders must be picked up on the selected time and day. Reminder is sent on the day via email, please ensure you check your junk folder.
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Grace Period: If not picked up on the selected time and day, orders have until the end of the following day for collection.
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Disposal: After this grace period, uncollected orders are considered abandoned and may be disposed of.
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Refunds: No refunds for uncollected orders.
We encourage you to plan accordingly to avoid any inconvenience or additional charges.
We value your understanding and cooperation in adhering to our Click and Collect policies.
Customer Reviews
Overall rating: 5 / 5 from 360 reviews.
I bought one of these cakes for my 40th birthday and every kept raving on about how beautiful it was and how amazing it tasted.
Just like the pictures! Icing is super sweet and chocolate mud cake is absolutely delicious :D
So happy with our purchase! The cake looked exactly like online and tasted even better! The whole process was great and delivery was so easy. Will definitely order from MFB again!!
I recommend So yum Beautiful Professional Delivered on time
My friends got me the custom cake for my birthday and it was a lot of fun blowing the candles and singing happy birthday. The cake was delicious and the best part was definately the ooze 🤤😋😱
Both our sons Loves this Cake and all our party guests said it tasted amazing 👏 beautiful vibrant blue Cake covered in the most delicious array of lollies 🍭 😋 💙 thank you MFB for once again making my sons special day even better x
Thankyou for my beautiful birthday cake . I was so happy with its presentation and delivery was very stream line . Excellent service . My gluten free birthday cake was absolutely delicious . Highly recommend this business 🤩
Sent these to our clients, had fantastic feedback. They all loved them and said they were delicious.
We loved the option of customising the cake for my daughter’s birthday. So happy with the appearance and taste. A+
I had this cake delivered on my birthday from a friend. It was honestly the best cake I’ve ever eaten in my life! I can’t say enough about this cake and here I am on the website thinking about ordering another one just because! Had a birthday for one of the kids yesterday and paid $60 for a cake from a big chain, and it was honestly unpalatable! I won’t make that mistake again and will be sure to order from here, at least I can be assured every crumb will be eaten.
Four! Birthday snaps!
Just had a lovely small birthday party for Teddy, Thanks to Nico for matching the cake to the theme! Can highly recommend for future birthday parties!
Thank you Miles for picking out my Peppa Pig cake and for calling me mummy pig multiple times during the day!
Absolutely loved the delicious cake from My Favourite Baker! (Though didn't want to eat our faces)
My daughter loved the cake. Great service and easy pick up.
This is the second time we have ordered from my favourite baker. My daughter and her friends loved the cupcakes.
My daughter and her friends loved these cupcakes.
Ordered this for my sons first birthday party! It was so delicious and not a crumb left on anyone’s plate! I will be ordering again!
This was the most delicious cake I’ve ever tasted. It was a hit at my sons 10th birthday party. He and 10 mates devoured the entire cake and were demanding more. The cake was fresh, generously decorated with creamiest decadent frosting. I will definitely be ordering again.
Beautiful cake everyone loved it thank you my favourite baker for making our day so special ❤️
Loved the cake!! I have been wanting to try one for ages and it surely did not disappoint. Ordering was simple and delivery was fantastic, communication on ETA was great and made the process so simple and not having to rush out to pick one up and transport etc. The cake! Looked amazing and was loved by all. Very rich and decadent and flavours were amazing! Oozey deliciousness! Cannot recommend highly enough!
Mum absolutely loved the cupcakes I ordered for her Mother’s Day present. Thank you so much for making her day!!
Simply delicious cake! Looked stunning and huge thanks as we ordered at short notice and yet this wonderful company came to our rescue in such style! Fabulous service and amazing cake!
Wonderful service! Great communication, delivery was early, so easy and to top off very delicious cake and cupcakes! Birthday girl was very happy and so were all the children and parents at the party! Thanks again for the wonderful products and service. To good guys. Keep it up!
Service was outstanding, very fast delivery. Cake looked amazing and was very tasty I will be purchasing from here again. Well done to the talented people that make these. I would highly recommend.
What a gorgeous Birthday surprise. Thankyou, my daughter loved everything about her gift and can’t wait to try other things.
These were a gift for my daughters Birthday as we live a long way away and could not be with her. The were beautifully packaged and I added sparklers and a balloon. Aimee loved them, she said the looked and tasted Divine……….she can’t wait to try the jar cakes 🥳
Such an amazing cake! So easy to order and delivered to your door. I changed my delivery address mid order and it wasn’t a problem. Definitely will be ordering again. Highly recommend.
Couldn’t be happier was on holidays for my daughters 18th order it at 9am and they delivered to my accommodation by 12:30 same day Was delicious too would definitely recommend to anyone that needs a cake
Absolutely beautiful cake. It wa fresh and delivered when in the time slot the had given me. I got the Nutella ooze so that added a little more excitement to cutting the cake. And the pic I just downloaded from google and uploaded to them. It well exceeded my expectations. I will be ordering again. Thankyou
This was a really cool cake! Everyone loved it!
Tasty cake! It was the perfect size - we enjoyed 6 generous slices from ours. The design was so cute. The cake was delicious and the icing perfect! Thank you.
We all thoroughly enjoyed the cake. It was delicious. I was very impressed by how easy it was to order and how I didn’t even need to follow up on anything. So so impressed. Thank you so much!
I purchased some Jar Cakes with Ferrero and lemon meringue flavour. The gentleman that delivered my order was lovely and when I opened the box they looked just like the picture. It was delicious. Highly recommend these guys xx
Lovely moist mud cake, easy to use website, great service, excellent presentation. Single layered cake with the buttercream icing, can be quite sweet overall, perhaps a salted caramel fill to break up the intense sugar hit and then it would be perfection. Thanks team! Will order from this company again
Ordering cakes from MFB is just such a simple process, no mess around, you know it'll show up on time and the cakes are always great!!! We ordered this time late as we were on holidays and it was here on time and the kids loved it. Thank you.
Literally the easiest custom cake to order! kids loved it. Thank you guys. will definitely order again.
it was so easy to order, trust me as a busy mam of 3, it is exactly what I needed, such a simple process from ordering to delivery. Thank you guys
Loved it, thank you so much guys! Will order again.
